What our clients are saying about us.
We pride ourselves on our long-term client relationships.
OperationROI Is By Far The Best
We have worked with several Amazon service companies, and OperationROI is by far the best. We have been working with them for a while now and they are a reliable, fair, and hard-working group that I highly recommend. They helped our company out a lot after it had been crushed by COVID restrictions and supply chain issues. Greg (the owner) is incredibly responsive, and his team has unmatched knowledge of Amazon, Amazon regulations and advertising. I highly recommend working with John and Angel if you can. Thank you!!!
— Hana Mershon, The Marakym Team
Our Confidence in OperationROI is Extremely High
We are so very impressed with the care, empathy, understanding, and responsiveness exhibited by each member of the team I’ve come to know over the past few years at OperationROI. From our collaboration with them, our ACOS and TACOS numbers are finally within a reasonable and reasoned range. Unlike other agencies we’ve used, OperationROI actually measures and reports results weekly, performing and documenting positive and negative changes, suggesting tactics and strategies for further improvement.
Our confidence is extremely high based on working so closely with them: they listen to our concerns, our vision; our hopes and dreams. What’s more is that they respond based on substantial experience in dealing with Amazon and ecommerce. They are honest, frank and straightforward-traits so very rare in this sector. Keep it going!
— Chris McCraley, Founder & President
Our Amazon Business Has Benefited Tremendously
It has been a great experience working with the entire OperationROI team and our Amazon business has benefited tremendously. They have been responsive, flexible, work very hard to handle any issues, and provide a great value.
— Laura Rae, Marketing Executive
Best Amazon Account Management Service
OperationROI provides excellent service to manage our Amazon account. The team communicates with us and understands our needs then provides professional feedback/action to improve our sales and stabilize our PPC performance.
— Jason Wang, General Manager
Clearly Innovative Lifetime Glass Chairmats
We Have Been Able To Grow Our Amazon Sales 10X
Our company Clearly Innovative Home and Office Products started with OperationROI in November of 2019. We had no idea how to sell and advertise on Amazon. OpROI had the experience to establish our brand and product(s) – we have added two more completely different products over the last 2.5 years.
Working with us as a team, we have been able to grow our Amazon sales 10X and navigate through Amazon’s frequent rule changes. Our business continues to grow with OperationROI always there for us.
— Ken James, Founder/President
Our 3-Year Relationship Has Been A Blessing
Homerun Products had a small, semi-active e-commerce presence on Amazon, E-bay, and our website. Our company was looking for a company to help propel the online presence while also increasing our e-commerce sales and profitability. There was an extensive research process to find the company that would bring value while improving results. OpROI was the RIGHT choice. Our 3-year relationship has been a blessing. Everyone who has worked with Homerun Products is knowledgeable, patient, skilled, and a pleasure to work alongside. The team assigned to us is wonderful. They have definitely helped lead us in the right direction. OpROI earns their money by increasing profits for Homerun Products. I look forward to a long and prosperous future with OpROI as a vital partner in the world of e-commerce and marketing.
— Scott Khan, Chief Financial Officer
Mixed Defensive Tactics
I Can Confidently Recommend Their Services To Anyone
My account has been managed by OperationROI for 3 years now, and I can confidently recommend their services to anyone who wants an advantage in the competitive e-commerce space. The team members at OperationROI are persistent and result driven. Not only do they handle my advertising and sales, but they have also managed to reconcile many of my inventory issues caused by Amazon’s warehouse.
— Shuki Drai, Owner
Francis Lofts & Bunks
The Perfect Solution
Our very small company had been struggling with a Google Merchant Center account suspension for nearly a year and were unable to show ads on Google Shopping, effectively alienating us from a sizable portion of our potential customer base. After researching a number of companies that we thought might be able to help, I decided to contact OperationROI based on the quality of their reviews and the comprehensive nature of their website. Couldn’t be happier with my decision. Greg obviously did his research in advance of our first meeting and took the time to do a thorough investigation of our website. In a single >30 minute conversation, he leveraged his expertise and years of experience to provide a quick and comprehensive list of action items that we could implement on our site to correct the issues that Google wouldn’t share with us. Less than a week after we talked, our account suspension was lifted and we were back in business. We’re incredibly grateful for their help. I can’t recommend Greg or OperationROI enough!
— Michael Garrity, Marketing Manager
The Herban Shaman
We hired OperationROI to help us establish an e-commerce presence on Amazon as well as a building a website for us. OpROI created a complete Amazon setup by creating images and A+ pages. They also set up our initial advertising campaign. OpROI also created our Shopify website from scratch. Overall the service was excellent. We’ve had numerous people comment on how great everything looks. Overall we found their service to be very responsive and professional and we’d recommend them for your e-commerce business.
— Carmelo G, Owner
Barnies Coffee & Tea Co.
OperationROI Helped Triple Amazon Sales
As an ecommerce professional with 10 years of experience, I highly recommend OperationROI. They’ve helped the coffee company I work for triple Amazon sales. Great value and service!
— Vince Calez, Director of Ecommerce
OperationROI Has Increased Sales
OperationROI has increased sales. Period.
They know Amazon, they know the processes, they know how to fix problems fast, they give us a heads up on changes, issues and upcoming important steps we need to take. We are happy with their people, communication and the results!
— Lori Metz, COO at C-Slide
Very Happy Customer!
OperationROI has been wonderful to our company — very flexible and accommodating! Issues are addressed expeditiously and accurately, and we are very happy with their service!
— Kelley Menefee, Director of E-Commerce
Case Study » Filters4Less Amazon Sales Revenue Grows by 81%
OperationROI…Great Strategic Partner
The team at Operation ROI is very accessible and really stays on top of our account and ad spend…..making changes when needed and refining strategy. They are an excellent addition to our limited internal team.
— Jerry Salerno, CEO at Discovery Toys
The OperationROI team has really helped our Amazon Sales
The OperationROI team has really helped our company grow by leaps and bounds on Amazon. We first tried doing the marketing ourselves, then we tried 2 other marketing companies before we hired OperationROI. Finally, it was a like a breath of fresh air knowing they actually perform like that claim.
They don’t just sit back and click a few buttons and send a bill like we had experienced with other companies. OperationROI will offer suggestions and strategies and not only implement them but communicate with you every step of the way. Our account rep is just fantastic!!! His response times are awesome and his attention to detail with our account is on point.
— David Litman, Owner of Intego Nutrition
We had a great experience with OperationROI! They increased our sales significantly over several years.
We had a great experience with OperationROI and would recommend them to anyone. The team was responsive and very knowledgeable about how to grow our sales through campaign adjustments. I’d recommend them to anyone!
— Lisa, eCommerce Specialist at Colgate Mattress
There are so many companies out there that promise they can deliver great performance; however, so few can truly deliver like OperationROI.
We have been a long time customer of OperationalROI (almost 4 years). They are very professional, and honest with what they can do for managing our Amazon ad account, as well as Google. There are so many companies out there that promise they can deliver great performance; however, so few can truly deliver. Few years ago when we knew we had to outsource to an agency to help manage our Google Ads and Amazon account, we did our research and identify a few agencies. One of them was OperationalROI. Their co-fouunder was on board the call and we went through what they can do, and our expectation, as well as our budget, keywords etc. What makes OperationROI stands out among the rest is the team can be reached anytime. We have weekly call to review performance, budget and target. Our business could not have grown so much without their expertise and dedication. If you are looking for a professional and credible agency to help grow your online presence, I highly recommend OperationROI.
— Grace Pederson, Founder
Pure Amazon Genius
I hired OperationROI to help grow sales of our digital software after Amazon made some bizarre changes which dramatically dropped our sales. The team dug in and got us “up and earning” again quickly on Seller Central, then kicked in the afterburners with some choice ad spending and a move to all-digital sales over on Vendor Central. Their inside knowledge of the platform is excellent, as was their ability to maximize all aspects of its use relevant to our business. The weekly meetings, reports, and near-instantaneous responses kept me in the know and enabled us to tweak anything if needed – very much appreciate their overall service!
— Kevin La Rue, VP, Int’l Bus Dev
Case Study » Skylum Increases Amazon Sales Revenue by 337%
I’ve Been With OperationROI For Over 3 Years
I’ve been with OperationROI for over 3 years now and couldn’t be happier! Their knowledge of Amazon is superior. Profits have increased every year and we couldn’t have grown without them.
— Ted Claudat, Owner
The OperationROI Team Knows Their Stuff
The OperationROI team knows their stuff and that includes the subtle nuances that make a huge difference between winning and losing out on sales. Your best bet is to call them, ask the tough questions, and learn the truth about what you’re searching for answers on. They’re varied in their skill sets and collaborate very well internally to deliver a well-rounded and ongoing rich addition to your business. Need them for a small thing, yep, they’ll do that. Need them for it all, no doubt, they got you there too. I could go on and on, but seriously call them and you’ll find an approachable team with the value-add you’re looking for.
— Michael Medwin, COO
No Other Company Has Come Remotely Close To Comparing To What OperationROI Has Done
We’ve used a number of different agencies claiming to be experts in Amazon Product Ads and researched many, many more. They all claim to have the best methods, the best systems and best results. Nothing could be farther from the truth. Late last year, our previous agency ruined our APA program and caused the revenue to decline by 80% due to mismanagement and having no attention to detail.
I was about to give up entirely on APA but decided to give OperationROI a shot as it couldn’t get any worse. I couldn’t be happier with the choice I made. Our revenue is up 700% in 3.5 months with our ACoS down 75%. OperationROI’s methodical approach to APA as well as their effort in learning and understanding our business, margins and goals has been key in our performance results. They went the extra mile to dig not only dig into my current APA account but also my business. No other company we researched or tried in the past have come remotely close to comparing to what OperationROI has done. They have not only turned around our APA program but allowed it to thrive and surpass our loftiest goals!
— Devin Weisleder, Owner
Case Study » Pokkadots Increases Amazon PPC Revenue by 700%
Vision Mobile USA
OperationROI Actually Got Us Results
After working with OperationROI for nearly a year, I can recommend them with confidence. Unlike other agencies that have managed our Amazon campaigns, OperationROI actually got results. They not only improved our ppc campaigns, but suggested great ways to optimize our listings which helped increase our organic sales as well. I cannot thank the team at OperationROI enough, as they have truly exceed our expectations.
— Vision Mobile USA
Our Amazon Revenues Have Consistently Increased
On behalf of everyone at Eniva Health, we want to extend a sincere thank you to OperationROI!
Our Amazon revenues have consistently increased under the professional guidance from OperationROI. Literally this month, we crossed the “1000 units sold” mark for the first time! The team at OperationROI is incredibly responsive and provides the management expertise to make our Amazon selling a great success!
— Andy Baechler, CEO
Case Study » Eniva Health Increases Amazon Sales Revenue by 984%
Lacrosse Balls Direct
OperationROI is Fantastic
I thought OperationROI was like all the other companies but I realized after using them they are simply the best and they do what they say they’re going to do.
— Lance Sherman, Owner
We’ve been working with OperationROI for roughly 6 months and in that time we’ve seen a significant growth in our Google Shopping revenue. We’re so pleased with their services, that we decided to use them for our other company as well! Their customer service is top of the line!
— Mike Foti
Lucky Premium Treats
We have been working with OpeationROI for about 2 years
We have been working with OpeationROI for about 2 years. I have to say they make every effort to be accommodating to our needs. From time to time we do have to jog them when we see our Amazon numbers tanking. That said they are very nice folks and we are enjoying working with them. We have been through 5 companies before finding OperationROI with the longest engagement lasting 1 year so that the fact that we have been with them for two years speaks volumes of our opinion of them.
— Al Lostocco, Owner
OperationROI handles the web marketing and keeps us current with e-commerce sales outlets
As a product developer, I have no experience in web marketing or navigating a business relationship with Amazon particularly their confusing vendor platform. OperationROI allows me to focus on my product while they handle the web marketing and keeping us current with e-commerce sales outlets.
— Mark Ritchie, Owner
OperationROI is one of the top agencies
Having worked with OperationROI for nearly a decade, I’ve seen firsthand the positive impact they’ve had on several top brands and online businesses. Greg, Tony, and his team have the proven experience and solid understanding needed to navigate the murky waters of ecommerce and multi-channel selling.
OperationROI is one of the top agencies I wholeheartedly recommend to any brand or retail clients looking to upgrade their ecommerce marketing operations. And I will continue to do so because I know they will be in the trusted, competent hands of one of our industry’s best PPC agencies.
— Lin Grosman, Director of Communications & PR
Digital Revenue Media
OperationROI has been a strategic partner of our company since 2010
Thought I would take a few minutes to highlight our experience with OperationROI. Originally we started working with them utilizing their services for data feed creation and management as well as managing our shopping feeds on various networks. We have also used OperationROI for Google services like Adwords bidding and Shopping campaigns. Additionally, we have used them for Affiliate network setup as well as campaign management on affiliate networks.
8 years later, we are still using OperationROI as a strategic partner. We still use them for AdWord’s campaign management as well as Amazon Vendor and Seller assistance. At present they are executing all of our Amazon A Plus page creation. We couldn’t be more pleased with their executive level of expertise and assistance. Big thank you to the OperationROI team for all of their help over the years. We love you guys!
— Derek White, CEO/Founder
OperationROI has been our Internet advertising wing man.
OperationROI has been our Internet advertising wing man for the past two years. They took the time to understand our business and present our company professionally online..
— Tom Haggerty, President
Palm Beach Perfumes
We highly recommend their service to any business looking to increase both their sales and ROI from their advertising budget.
Before we started with OperationROI, our company was spending many hours trying to get our Google and Bing feeds to work properly and were seeing very little return on our investment of both time and money. Since we started working with OperationROI, they have saved us so much time and money and we have started to see a real return on our advertising budget. They have also recommended and seamlessly setup new advertising and shopping feeds and actively managing and optimizing all our feeds to ensure we are achieving the best possible return.
They have been a pleasure to work with and we look forward to continuing to work with them in the future.
— Shulie Waldman, President
The Easton Press
Over two years working with OperationROI and we feel confident in recommending them to anyone.
Easton Press has been working with OperationROI for over two years and have been very happy with the results. OperationROI has constantly looked to find ways to improve our internet sales. Their reporting is prompt and accurate. They have also been very responsive in looking for new opportunities. We look forward to continuing to work with OperationROI and feel confident in recommending them to anyone looking for someone to manage their internet shopping campaigns.
Michael Hendricks – Vice President at MBI, Inc.
Results with OperationROI have been great.
We had been running our own campaign with Google Shopping for a few years and were not having much success with it. Google had removed our listings due to some product image issues and that left us without any exposure.
We started a search for a 3rd party company that could run our campaign and interviewed several over the course of a month or so before finally deciding on OperationROI. OperationROI was very responsive to our concerns and assured us they could increase our ROI.
We started with them in December of 2014 and have seen a steady increase in sales on Google and Bing. The reporting provided by OperationROI is top notch. Their ideas for running sales and managing the day-to-day work of keeping the feeds fresh and analyzing the results has been great!
We would never hesitate to recommend them to anyone needing this type of service. Thanks to all at OperationROI. Tremendous!
— Sean Ryan, Owner
OperationROI optimizes our shopping channels for maximum exposure and revenue.
My experience with OperationROI to date is very positive. I like having the peace of mind, knowing that the staff at OperationROI keeps an eye on all of our shopping channels, and optimizes them to achieve maximum exposure for our brand, as well as maximum revenue.
Our friendly and punctual account manager never forgets to send us a weekly email update and report with the changes made to every channel. I would recommend OperationROI to business owners who want to expand their business but don’t have the technical knowledge or time to do it on their own.
— Oren Shapiro, Owner
OperationROI has proven to be an excellent choice.
As a small business owner choosing a partner is a critical decision. OperationROI has proven to be an excellent choice to manage our online marketing. Like many small businesses, we were reluctant to make the time costly consuming jump into the complex world of managing our online marketing and the ever-changing platforms that are associated.
OperationROI has proven time and time again that they are our most valuable advertising asset. It used to be “How much do we have to spend”, and now it’s all about “How much more can we make”.
If you’re looking for a management solution, OperationROI is not a blind jump into the dog eat dog world of online marketing. They are a gentle elevator ride to the top floor.
— Ed Knapp, Owner
OperationROI went above and beyond.
We hired OperationROI to help us market and promote our gardening products online. It didn’t take long to realize it was well money spent. Not only did OperationROI get our products setup in the major shopping networks in lightning fast time; they went above an beyond our agreement offering us advice on how to make our website more engaging for visitors.
The team at OperationROI is extremely responsive when it comes to returning emails or making adjustments to our campaign, and always has an upbeat and positive attitude. We’re extremely pleased with their efforts and would recommend them to our colleagues in business.
— Shawn S, Ecommerce Marketing
OperationROI delivers unmatched value and expertise in CSE and PLA management.
After working with OperationROI for almost a year, we’ve been very happy with the results. They have managed each shopping engine at the product level to meet our revenue and ROI goals. They have been easy to work with and willing to test and optimize to meet new challenges in the online comparison shopping channel. I recommend OperationROI as they’ve been a trusted partner is our success. (May 2014)
— Justin Rife, Marketing Manager
OperationROI has increased our ROI 4 fold.
The team at OperationROI has maintained constant communication and excellent reporting, allowing us to grow our online business. They are committed in cutting costs and generating profitable revenue for us. In the 7 months they’ve been managing our pay-per-click and shopping feed accounts, we have seen ROI increase 4 fold! We are extremely pleased and highly recommend their services.
— Marc Stockman, President
Take your business to the next level with OperationROI.
We are very pleased with the results OperationROI has achieved over the last few months. They are committed in cutting cost and generating profitable revenue for us. They have been excellent in communication with us since the start of our campaign. Reports are given to us on a scheduled basis and they make sure to explain what all the data means and proactively suggest areas for improvement. Our business has grown as a result of OperationROI and they have been very effective in meeting our targeted goals. We highly recommend their service to take your business to the next level.
— Danny Louie, Co-Founder
The Candyland Store
OperationROI is truly your partner on the web.
The OperationROI team takes an active approach for your business and are as much invested in your success as you are. Their attention to detail and follow up are unmatched. They don’t just sit back and click a few buttons and send a bill like so many other companies can do.
OperationROI will offer suggestions and strategies and not only implement them but communicate with you every step of the way and make sure you are happy. If you are lucky enough to have an account rep like ours this is one company that will be your partner on the web for years to come.
— Paul Ackley, Owner
Office Chairs Outlet
The team at OperationROI has allowed us to constantly grow the online business
I have worked with a couple of dozen website management companies over the past 6 years and am very happy that we are partnered with Operation ROI. The team at Operation ROI has maintained constant communication and excellent reporting allowing us to constantly grow the online business. I highly recommend Operation ROI and will refer family and friends looking to grow their online presence.
— John Haas Jr., Owner & General Manager
OperationROI has exceeded our expectations in every way.
We are incredibly pleased to let you know how happy that we are to be working with Operation ROI. We are a small business in a very competitive industry and your knowledge about Comparison Shopping Engine marketing has been a great asset for our business. You guys have exceeded our expectations in every way.
Without hesitation, I would recommend your company to any business looking to grow and strengthen their online presence. My account rep has been great to work with. He works incredibly hard and always answers my questions and concerns in record time. It’s a real luxury for us to know that we are in such capable hands!
— Michael Wein, Director of Sales and Marketing
Red Dot Paintball
OperationROI is truly in tune with our goals.
We found Operation ROI to be truly in tune with our goals of the organization. Their drive to find return on investment while managing our product feeds was refreshing as we found that they treated our costs like it was their own. Great feedback and reporting while always accessible by phone if need be. Great job Operation ROI!
— Tim Osborn, Owner